At Professionals, our focus is on delivering service that makes our customers say ‘wow’. By trying that little bit harder, we can constantly surprise and delight with better experienced and solutions.
1. Award-Wining Brand
Our people don’t set out to win awards, but it’s nice to be recognised for our efforts by industry bodies.
To Share an example, Professionals were the only Real Estate Brand to win five stars across all categories in Canastar Blue’s Customer Service Award. This was achieved because we consistently go out of our way to understand our customers motivations and goals and support them in every way possible. By empathising and collaborating, we demonstrate that we genuinely care.
2. Professionals Know The Local Market
Local knowledge is everything when it comes to property. Our experienced Real Estate Agents know their ‘footprint’ areas like the back of their hands. This means they have a deep knowledge of property values and sale timelines as well as a contact book full of local builders, cleaners and suppliers.
3. Professionals Are Focused On Customer Experience As Well As Results
While achieving an outstanding outcome is a priority. Professionals have a mandate of putting people first.
We understand that it can be stressful to buy or sell a home and take all the right steps to ensure a smoother and experience. You can expect calm guidance and personalised advice so you feel as happy with our services as you do with our results.
4. Professionals Are The Best Of Both Worlds
The Professionals is a national brand that has a long history in Australia. You will find a Professionals Agency in almost any city around the country, including regional Australia, where we are proud to have a presence.
Our business model means our Real Estate Agents have the right balance of being able to operate independently while having the support of a national office. With a whole country of contacts, they are able to achieve more on behalf of their clients.
5. A Consistent Experience, Regardless Of Your Needs
Whether you are buying, selling, leasing or renting, your local Professionals office has you covered.
We put the same level of dedication into selling your home as we do into helping you buy a new place. We will help you find the best rental property to move into, or we will manage your investment property so it takes up as little of your time as possible.
When you have a good relationship with your local Professionals agent, you’ll always have someone to reach out to with your property-related questions.